iCreateOFX Returns Policy

We appreciate your interest in our software products and strive to ensure your satisfaction with our offerings. To provide you with confidence in your purchase, all our software applications include a 30-day free trial period, during which you can fully evaluate the product.

Please review our return policy outlined below:

1. 30-Day Trial Period:
   • We strongly encourage you to utilize the 30-day trial period to assess the software's features and compatibility with your needs before making a purchase.
2. Refund Eligibility:
   • Refunds are available only if the software's validation code has not been applied to activate the full version of the product (and remove the trial period restrictions).
   • Once the validation code is entered and the product is activated, we cannot issue a refund.
3. How to Request a Refund:
   • If you meet the refund eligibility criteria, you may request a refund by contacting our support team within 30 days of purchase.
   • Please provide proof of purchase (e.g., order confirmation email or receipt) and confirm that the validation code has not been used.
4. Exclusions:
   • Refunds will not be granted for software products where the validation code has been used to activate the product, even if it is within the 30-day period.

If you have any questions or concerns about this policy, please contact our customer support team. We are here to assist you!

Thank you for choosing our software products.